Privacy Policy
Monster Energy ("we", "us", "our"), whose details are provided in the "Contacting Us" section at the end of this privacy notice ("Privacy Notice"), is concerned about privacy issues and wants you to be familiar with how we collect, use, store, transfer and disclose information. This Privacy Notice describes our practices in connection with personal information that we collect through websites operated by us from which you are accessing this Privacy Notice (the "Websites"), through the software applications made available by us for use on or through computers and mobile devices (the "Apps") through our social media pages that we control from which you are accessing this Privacy Notice (collectively, our "Social Media Pages"), as well as through HTML-formatted email messages that we send to you that link to this Privacy Notice and information that we collect offline, such as through forms you may fill to enter a sweepstakes or contest (collectively, including the Websites, the Apps and our Social Media Pages, the "Services").
California residents, please see our "California Privacy Notice" for additional information about what Personal Information we collect about you and how we use and share your information.
Personal Information
Personal Information We Can Collect
"Personal Information" means all information relating to you as an individual, including both Provided Personal Information and Automatically-Collected Personal Information. "Provided Personal Information" is Personal Information that you that you provide or make available to us, including:
Name
Gender
Postal address (including billing and shipping addresses)
Telephone number
Email address
Date of birth
Credit and debit card number
Profile picture
Social media account ID
Username and password
Demographic information
"Automatically-Collected Personal Information" is any Personal Information that is automatically collected by our or third-party systems, such as:
Device information
App usage data
Information collected through cookies, pixel tags, and other technologies
Please note that we may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your Personal Information will be collected by such third party and not by us, and will be subject to the third party’s privacy notice, rather than this Privacy Notice. We have no control over, and are not responsible for, third parties’ collection, use, storage, transfer or disclosure of your Personal Information.
If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority and appropriate consent to do so and to permit us to use the information in accordance with this Privacy Notice.
How We Collect Provided Personal Information
We and our service providers collect Provided Personal Information in a variety of ways, including: Through the Services : We collect Personal Information through the Services, e.g., when you sign up for a newsletter, create an account or make a purchase.
Offline : We collect Provided Personal Information from you offline, such as when you visit a store selling our products, attend a trade show, attend an event we sponsor, place an order over the phone or contact customer service.
From Other Sources : We can receive your Provided Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your Services account, certain Personal Information from your social media account will be shared with us, which can include Personal Information that is part of your profile or your friends’ profiles.
How We Collect Automatically-Collected Personal Information
We and our service providers can collect Automatically-Collected Personal Information in a variety of ways, including:
Through your browser or device : Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, device performance benchmarks and capabilities, installed plugins, mouse clicks or cursor position, page scroll position, time spent on the services, pages visited, referral pages and keywords used if coming from a search engine, language, Internet browser type and version, the name and version of the Services (such as the App) you are using, and other anonymous traffic data. We use this information to ensure that the Services function properly and to personalize your experience while using the Services. For example, we may use and combine such information, in combination with IP address, to create a unique ID that identifies your browser or device to us with reasonable certainty. This unique ID enables us to track your activity on our Services and to display content that we believe will interest you based on such activity.
Through your use of the App : If you download and use the App, we and our service providers track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App.
Using cookies : Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Services, as well as for online tracking purposes. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve the design and functionality, understand how the Services are used and to assist us with resolving questions regarding the Services.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to https://allaboutcookies.org/how-to-manage-cookies. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer and you may need to log in every time you visit the applicable Services.
For full details on how we use cookies and other technologies, please visit our Cookies Policy.
Using pixel tags and other similar technologies : Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
IP Address : Your "IP Address" is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.
Physical Location: We may collect the physical location of your device by, for example, using IP address, satellite, cell phone tower or WiFi signals. We can use your device’s physical location to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
How We Can Use Personal Information
We use Personal Information for the reasons set out below:
To provide the Services, to fulfil a contract, or take steps linked to a contract. This includes:
To complete and fulfill your purchase or redemption, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase or redemption and provide you with related customer service in the execution of a contract entered into between you and us.
As required to conduct our business and pursue our legitimate interests, in particular:
To respond to your inquiries and fulfill your requests, such as to send you non-marketing communications such as newsletters.
To monitor use of our websites and online Services, and using your information to help us monitor, improve and protect our products, the Services and websites, both online and offline.
To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
To offer you information that is relevant to you and to personalize your experience on the Services by presenting content, products and offers tailored to you. For example, we may display content or send you messages about events in your area, promotions, or new products that we believe may interest you based on your Personal Information, social media account profile and activity, demographic information, physical location, and activity on our Services.
To allow you to participate in sweepstakes, contests and similar promotions and managing such sweepstakes, contests and promotions. Some of these activities have additional rules, which can contain additional information about how we use and disclose your Personal Information, so we suggest that you read those additional rules carefully.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
For purposes which are required by law:
In compliance with legal obligations (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Consistent with your choices and consent (where applicable):
We will send you direct marketing in relation to our relevant products and Services, or other products and services provided by us and our affiliates;
We place cookies and use similar technologies as described under the ’Other Information’ section in this Privacy Notice;
On other occasions where we ask you for consent, we will use the data for the purposes which we explain at that time.
How Personal Information Can Be Disclosed
Your Personal Information can be disclosed:
To our affiliates for the purposes described in this Privacy Notice. For Personal Information originating from Japan, Monster Energy Company is the party responsible for the management of the jointly-used Personal Information.
To our service providers who provide website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing and auditing services, and other similar services.
To third parties to permit them to send you marketing communications, if you have opted in to such sharing.
To third party sponsors or co-sponsors of sweepstakes, contests and similar promotions, if you have opted in to such sharing and to the use of your personal data for such purposes.
By you, on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public information, and can be available to users of the Services and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Services.
To your friends associated with your social media account, to other users of the Services and to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Services account or log-into your Services account from your social media account. By connecting your Services account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy notice.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
As necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
OTHER Information
Other Information We Can Collect
"Other Information" is information that has been collected or modified in such a way as to not identify or tie to you as an individual, such as:
De-identified information
Aggregated information
Aggregated Personal Information does not personally identify you or any other user of the Services, (for example, we can aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
How We Can Use and Disclose Other Information
We can use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.
In some instances, we can combine Other Information with Personal Information (such as combining your name otherwise de-identified information). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
THIRD PARTY SERVICES
This Privacy Notice does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link (including links to videos on our Services hosted by third parties such as YouTube or Vimeo). The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, Yahoo!, Twitter, Pinterest, Tumblr or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section in this Privacy Notice.
CHOICES AND RIGHTS
Where applicable under European Union or United Kingdom law, you may have a right to object to some of the processing we carry out. More information about your rights, and how to exercise them, is set out below.
Your choices regarding our use and disclosure of your Personal Information
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes in accordance with your legal rights. In addition to other choices we may provide, you may also opt-out from:
Receiving electronic communications from us : If you no longer want to receive marketing-related emails from us on a going-forward basis, you can opt-out of receiving these marketing-related emails by emailing [email protected] .
Our sharing of your Personal Information with affiliates for their direct marketing purposes: If you would prefer that we do not share your Personal Information on a going-forward basis with our affiliates for their direct marketing purposes, you may opt-out of this sharing by emailing us at [email protected].
We will review your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.
Your California Privacy Rights
California residents, see our “California Privacy Notice” for more information about certain legal rights.
Your Nevada Privacy Rights
Nevada law permits our users who are Nevada consumers to request that their personal data not be sold (as defined under applicable Nevada law), even if their personal data is not currently being sold. Requests may be sent to [email protected].
How you can access, change or delete your Personal Information
If you would like to request to review, correct, update, suppress, restrict or delete Personal Information about you, object to the processing of Personal Information about you, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you can email us at [email protected] or write to us using the contact details set out in the "Contacting Us" section at the end of this Privacy Notice. We will respond to your request consistent with applicable law.
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
If you have unresolved concerns, you have the right to complain to a data protection authority where you live, work or where you believe a breach may have occurred. Whenever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice and during the period required or permitted by law or as long as it may be necessary for the exercise or defense of legal claims. For example, if you enter into a contract with us we will keep your personal data during the contract and, after, for a period of time for the exercise or defense of legal claims.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide Personal Information through the Services.
CROSS-BORDER TRANSFER
The Services are controlled and operated by us from the United States and your personal data will be transferred outside the European Economic Area and the United Kingdom. Such international transfers of personal data are possible either because there is an adequacy decision issued by the European Commission, because we have put in place appropriate safeguards or because applicable laws otherwise permit or require us to transfer your Personal Information outside the European Economic Area and the United Kingdom. You may request us to provide further information in this regard or to provide you with a copy of the appropriate safeguard by contacting us by any means of contact included within this Privacy Notice.
SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, trade union membership, sex life or sexual orientation) on or through the Services or otherwise to us.
UPDATES TO THIS PRIVACY NOTICE
We may change this Privacy Notice. Please take a look at the "Last Updated" legend at the top of this Privacy Notice to see when this Privacy Notice was last revised. Any changes to this Privacy Notice will become effective when we post the revised Privacy Notice on the Services. Your use of the Services following these changes means that you accept the revised Privacy Notice.
CONTACTING US
The data controller of your Personal Information is Monster Energy Company, and its point of contact within Europe is Monster Energy Europe Limited. Please find below their contact details:
Data controller: European point of contact:
Monster Energy Company
FAO: Privacy
Legal Department
1 Monster Way
Corona, CA 92879 USA Monster Energy Europe Limited
FAO: Privacy
Legal Department
50 Bristol Road
Greenford UB6 8UP, UK
You can also contact us by email at the following address: [email protected] Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.
CALIFORNIA PRIVACY NOTICE
This California Privacy Notice ("California Notice") supplements the Monster Energy ("we", "us", "our") Privacy Notice and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopted this California Notice to comply with California privacy laws, including the California Consumer Privacy Act ("CCPA"). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Notice.
Notice of Collection and Use of Personal Information
Categories of Personal Information
Within the last twelve (12) months, we have collected the following categories of Personal Information:
Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e)), such as name, postal address, phone number, and credit or debit card number.
Characteristics of protected classifications under California or federal law, such as gender.
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
Geolocation data.
Audio, electronic, visual, thermal, olfactory, or similar information, such as profile picture or CCTV images.
We will not collect additional categories of Personal Information other than those categories listed above. If we intend to collect additional categories of Personal Information, we will provide you with a new notice at or before the time of collection.
Use of Personal Information
We may use Personal Information for the business and commercial purposes below:
To provide the Services, to fulfil or perform under a contract, to fulfil or communicate relating to your purchase or redemption, provide customer service, or take steps linked to a contract
To respond to your inquiries and fulfill your requests, such as to send you non-marketing communications such as newsletters.
To monitor use of our websites and online Services, and using your information to help us monitor, improve and protect our products, the Services and websites, both online and offline.
To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
To send you direct marketing in relation to our relevant products and Services, or other products and services provided by us and our affiliates.
To offer you information that is relevant to you and to personalize your experience on the Services by presenting content, products and offers tailored to you. For example, we may display content or send you messages about events in your area, promotions, or new products that we believe may interest you based on your Personal Information, social media account profile and activity, demographic information, physical location, and activity on our Services.
To allow you to participate in sweepstakes, contests and similar promotions and managing such sweepstakes, contests and promotions. Some of these activities have additional rules, which can contain additional information about how we use and disclose your Personal Information, so we suggest that you read those additional rules carefully.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
As required by law, including, in compliance with legal obligations (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We will not use the Personal Information we collected for material different, unrelated, or incompatible purposes without providing you with notice.
Sources of Personal Information
We collect Personal Information as described in the Privacy Notice. Broadly, the collection of Personal Information is from the following sources:
From You : We can receive your Personal Information through the Services, e.g. when you sign up for a newsletter, create an account or make a purchase; offline, such as when you visit a store selling our products, attend a trade show, attend an event we sponsor, place an order over the phone or contact customer service; or when you provide information through the App.
From Affiliates : We can receive your Personal Information from our affiliates, such as when you participate in sweepstakes, contests and similar promotions.
From Service Providers : We can receive your Personal Information from our service providers who provide website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing and auditing services, and other similar services.
From Operating Systems and Platforms : Certain information is collected by most browsers or automatically through your device.
From Third Parties: We and our technology providers automatically collect certain information through the use of cookies, pixels, and tracking technologies, such as browser type, time spent on the Services, pages visited, language preferences, actions you take using the Services, measures of marketing campaigns (such as usage and response rates), and other traffic data.
We also receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your Services account, certain Personal Information from your social media account will be shared with us, which can include Personal Information that is part of your profile or your friends’ profiles.
For more information about the sources of Personal Information, please see the sections captioned “How We Collect Provided Personal Information” and “How We Collect Automatically-Collected Personal Information” in the Privacy Notice.
Sharing of Personal Information
Within the last twelve (12) months, we have shared the following categories of Personal Information for a business purpose with the following categories of third parties:
Category 1 : Affiliates and Advertising Networks
Category 2 : Affiliates
Category 3 : Affiliates
Category 4 : Affiliates
Category 5 : Affiliates and Advertising Networks
Category 6 : Affiliates
Category 7 : Affiliates
For more information about how we share Personal Information, please see the section captioned “How Personal Information Can Be Disclosed” in the Privacy Notice.
Your California Privacy Rights
California’s "Shine the Light" law, permits our users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to [email protected] , and are free of charge. However, we do not disclose personal information protected under the "Shine the Light" law to third parties for their own direct marketing purposes.
In addition, if you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to by email at [email protected] or write to us by using the contact details set out in the "Contacting Us" section at the end of this California Notice.
Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
The CCPA provides California residents with the following rights:
Right to Know : You have the right to request that we disclose certain information to you about the Personal Information we collected, used, disclosed, and sold about you in the past 12 months. This includes a request to know any or all of the following:
The categories of Personal Information collected about you;
The categories of sources from which we collected your Personal Information;
The categories of Personal Information that we have sold or disclosed about you for a business purpose;
The categories of third parties to whom your Personal Information was disclosed for a business purpose;
Our business or commercial purpose for collecting or selling your Personal Information; and
The specific pieces of Personal Information we have collected about you.
Data Portability: You have the right to request a copy of Personal Information we hold about you.
Right to Deletion: You have the right to request that we delete the Personal Information we collected from you and maintained, subject to certain exceptions. Please note that if you request deletion of your Personal Information, we may deny your request or may retain certain elements of your Personal Information if it is necessary for us or our service providers to:
Complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between our business and you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent.
To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
Comply with a legal obligation.
Otherwise use the Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to Opt-In to Financial Incentives: You have the right to opt-in to financial incentives. You also have the right to opt-out at any time. However, we currently do not offer any financial incentives.
Right to Opt-Out/In: You have the right to opt-out of the sale of your Personal Information. You also have the right to opt-in to the sale of Personal Information. Please see the section captioned “Notice of Right to Opt-Out” below for more information about your opt-out/in rights.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you my receive a different price or rate for goods or services or a different level or quality of goods or services.
Some of our Services, however, may require your Personal Information. If you choose not to provide your Personal Information that is necessary to provide any aspect of our Services, you may not be able to use those Services.
Submitting a Verified Consumer Request
To exercise your Right to Know, Data Portability, and Right to Delete, you must provide us with sufficient information to allow us to verify your identity, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Once we receive the information you provide to us, we will review it and determine if more information is necessary to verify your identity as required by law, and we may request additional information in order to do so.
To exercise your CCPA privacy rights described above, please submit a verifiable request to us by:
Calling us at 855-488-1212.
Emailing us at [email protected] .
Writing to us by using the contact details set out at the bottom of this California Notice.
Only you, or a person authorized by you to act on your behalf, may make a verifiable consumer request related to your Personal Information.
You may only make a verifiable consumer request for Right to Know or Data Portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative. At a minimum, that information will include name (first and last), email address, phone number, address, and may include additional information.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We may deny your request if we are unable to verify your identity or have reason to believe that the request is fraudulent.
Consumer Request by an Authorized Agent
If any authorized agent submits a consumer request on your behalf, in order to confirm that person or entity’s authority to act on your behalf and verify the authorized agent’s identity, we require at a minimum an email be sent to [email protected], and all of the below items; in addition based on the nature of the request and information, we may require additional information:
To verify your authorization to request on behalf of a California resident, provide one or more of the following: (1) California Secretary of State authorization, (2) written permission from the California resident, or (3) power of attorney.
Sufficient evidence of your identity.
To verify the identity of the California resident for whom the request is being made, provide the information set forth above for verification of the consumer request.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the request’s identity or authority to make the request.
We will acknowledge receipt of the request within ten (10) business days of its receipt. We will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For Data Portability requests, we will provide the responsive information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Sale of Personal Information
We never monetize your Personal Information or sell it to third parties for money. However, the CCPA defines "sale" broadly, and that definition could include information that we have shared with our service providers and certain technology providers. In the past twelve (12) months, we have "sold" (as defined under the CCPA) the following categories of Personal Information to the following categories of third parties:
Category 1: Advertising Networks
Category 5: Advertising Networks
We "sold" the Personal Information for the purposes described in this California Notice and the Privacy Notice.
We do not and will not knowingly sell the Personal Information of minors under the age of 16 without affirmative authorization.
Notice of Right to Opt-Out
Please see our “Notice of Right to Opt-Out” on our “Do Not Sell My Personal Information” page for more information about your opt-out rights.
Do Not Track
We use analytics systems and providers and participate in ad networks that process Personal Information about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s "do not track" signal or similar mechanisms. Note, however, that you may find information about how to opt out of Google Analytics and DoubleClick online behavioral advertising, and/or block or reject certain tracking technologies in our Cookies Policy.
UPDATES TO THIS CALIFORNIA NOTICE
We may change this California Notice. Please take a look at the "Last Updated" legend at the top of the Privacy Notice to see when this California Notice was last revised. Any changes to this California Notice will become effective when we post the revised California Notice on the Services. Your use of the Services following these changes means that you accept the revised California Notice.
CONTACTING US
If you have any questions or concerns about this California Notice and/or how we process Personal Information, you can contact us at:
Monster Energy Company
FAO: Privacy
Legal Department
1 Monster Way
Corona, CA 92879 USA
You can also contact us by email at the following address: [email protected].
Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.
For more information about how users with disabilities can access this California Notice in an alternative format, please contact us at [email protected].